Plastic-Craft Products
Amazon returns were losing money because claims lacked evidence.
26% to 95%A guided returns portal took claim success from 26% to 95%.
Your team is retyping information a computer could move.
Workflow automation means connecting the tools you already use so information moves between them on its own, with a person still approving whatever matters.
We map how the work actually moves, on site, then automate the parts that earn it. The tools you run the business on stay. They just stop being islands.
Request a Free Workflow Audit
Free and in person. You keep the findings in writing, whether you hire us or not.
Already know what you need? Tell us what you're trying to build or fix. Talk Through Your Project
Where the hours go
- Orders arrive by phone, fax, or email, and someone retypes them into another system.
- The same customer or product exists in three places, and the three do not agree.
- Every week someone reconciles reports by hand, line by line.
- Requests get buried in an inbox instead of landing where the work happens.
- Nobody knows the status of a job without asking the one person who knows.
If a task repeats, follows the same steps every time, and eats an afternoon, it is usually worth automating.
What we connect
- ERP to storefront.
- Inventory and orders move both ways, and your ERP stays the system of record.
- Orders into fulfillment.
- Orders arrive in your shipping software with addresses and line items filled in, and tracking flows back out.
- Payments and reconciliation.
- Settlement reports match themselves against your orders, and a person reviews only the exceptions.
- Quoting and intake.
- Requests land as structured records routed to the right person, with a human approving the number before it reaches a customer.
- Checkout that fits real products.
- Live carrier rates at checkout for made-to-order items, so nobody hand-quotes freight after the fact.
- Claims and returns.
- A guided app walks staff through each claim so it is filed correctly and on time.
We do operations, not promotions. If you want email blasts and campaign marketing, we are the wrong shop.
What it changed
PlasticCuttingBoards
Live pricing and stock now flow between the storefront and Plastic-Craft's own system, and hosting dropped from roughly $1,500 a month to $400.
Build a sample workflow yourself, no signup.
How we build it
We walk the process
On site, start to finish, before anything gets wired together.
We automate what earns it
The repeat work goes automatic. Money and customer decisions keep a human sign-off on purpose.
You own it
Documented, so you know how it works, who owns it, and what to do if it stops. No black box, no lock-in.
Something in your week feels harder than it should?
Show us the process. We'll find what's in the way and tell you what we'd change.
Request a Free Workflow Audit
Already know what you need? Tell us what you're trying to build or fix. Talk Through Your Project
Based in Rockland County. On-site across the lower Hudson Valley and North Jersey, with remote engagements where appropriate.