Their website was holding a strong business back. Rebuilt around how customers actually request service, it reached first-page visibility across multiple service areas without relying on paid advertising.
The call you missed went to whoever picked up.
We build the systems appliance repair businesses run on: after-hours call handling, booking that fits how jobs actually come in, and job status customers can see without calling.
Techs are on jobs. The phone rings anyway. We fix what happens next.
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Free and in person. You keep the findings in writing, whether you hire us or not.
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A day in the shop
- The phone rings while every tech is under a machine, and nobody calls back.
- Scheduling lives in a notebook, a whiteboard, or a calendar only one person trusts.
- Customers call to ask when the tech is coming, and somebody has to go find out.
- Parts, warranty, and job notes get written twice, once on paper and once in a system.
- The customer was thrilled and never got asked for a review.
What we build for appliance repair
- After-hours and overflow call handling, so a ringing phone stops being a lost job.
- Service requests that match how customers actually describe a problem, not a generic contact form.
- Dispatch and scheduling your team can run from the road.
- Job status customers can check themselves.
- Review requests that go out after the job is done, automatically.
- Local visibility, so you are the one who shows up when someone's fridge dies.
Renah Appliance Repair
Calls were being missed when staff could not answer. An AI assistant on their existing line generated 18 technician calls, with staff still the first to pick up.
Working versions you can click
Explore the examples below. Some are interactive, and others show a worked interface or workflow.
Missed-Call Text-Back
A text goes back the moment a call is missed, so the job is still yours when somebody frees up.
Order & Job Tracker
Job status the customer checks themselves, from booked to on the way to done.
Review Booster
See the one-tap ask that catches customers at the exact moment they are happiest.
What happens to a call you cannot answer?
Show us how a job comes in and gets done. We'll tell you where it is leaking.
Request a Free Workflow Audit
Already know what you need? Tell us what you're trying to build or fix. Talk Through Your Project
Based in Rockland County. On-site across the lower Hudson Valley and North Jersey, with remote engagements where appropriate.