Order and job tracker
The status page that answers the phone for you
A job moves through its stages whether the customer can see them or not. Here they can, and the calls asking where things stand stop coming.
The front desk view
1
Updates sent automatically
2
Tracking link views
2 link views and zero phone calls. Every one of those views used to be someone calling the front desk to ask where the order is.
Ops log
- Mon 8:02 AMOrder logged. Customer notified.
Simulated tracker. Nothing here is sent or stored.
Every business in this demo is fictional.
What changes when the link goes live
Customers stop wondering. The link answers before they call.
Staff stop repeating themselves. The same question, answered zero times a day.
You see every job at a glance, and so does the customer.
Point it at the system that already runs your jobs
It reads from what you already use
Orders in your store, jobs in your dispatch tool, applications in your tracker, even a spreadsheet. It pulls the current stage from wherever the work already lives.
You name the stages and the wording
You decide what each stage is called and exactly what the customer text says at each one. The demo stages are a template; yours match your process.
Customers get one link that stays true
Every stage change updates the link and fires the text, so the customer always sees the real status and the calls asking where things stand stop coming.
If it has stages, it can feed this, with no rebuild of what you already run. Tell us how your jobs move and we'll point it at the right source.
Where this fits
Where this earns its keep
The same demo, dropped into real businesses. Find yours.
Distributors
Where-is-my-order calls eat your inside sales team's mornings. Every status check is an ERP lookup, a call back, and an interruption.
In the demo: Advance an order through its stages and watch the customer get every update automatically.
Everything we build for Distributors →Government
Residents call because a permit application went into a black hole three weeks ago. Staff spend the afternoon repeating what the file already says.
In the demo: Move a permit through review stages and see status reach the applicant on its own.
Everything we build for Government →Staffing
Candidates who hear nothing for a week assume rejection and take another offer. Recruiters lose hours a day to any-update emails.
In the demo: Advance an application from screening to offer and watch each candidate stay informed automatically.
Everything we build for Staffing →Appliance Repair
Customers call to ask when the tech is coming, and someone has to go find out.
In the demo: Job status the customer checks themselves, from booked to on the way to done.
Everything we build for Appliance Repair →Property Management
The same maintenance request arrives three times because nobody can see it was already logged.
In the demo: A work order with a visible status, so tenants stop calling to ask.
Everything we build for Property Management →
Give your customers a link instead of a hold queue
The demo above is the front half of a real setup. Yours would pull stages straight from your own system and text each update from your number, so every customer has a link that stays current. Tell us how your jobs move and we'll build the tracker around it.
Already know what you need? Tell us what you're trying to build or fix. Talk Through Your Project